Your Privacy Matters

Privacy Policy

Last Updated: November 10, 2025

1. Introduction

ReelsRamp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform.

2. Information We Collect

2.1 Personal Information
- Account information: email address
- Payment information: billing details processed through secure third-party providers

2.2 Usage Data
- Platform activity: content creation, scheduling, and publishing history
- Analytics data: engagement metrics, performance statistics
- Device information: IP address, browser type, operating system
- Interaction data: features used, time spent on platform

2.3 Content Data
- Created content: videos, images, captions, and other media
- Social media account connections: authenticated platform accounts
- Scheduling information: posting times, frequency settings

3. How We Use Your Information

3.1 Service Provision
- To provide and maintain our AI-powered content creation platform
- To process and schedule your social media content
- To connect and manage your social media accounts
- To generate analytics and performance reports

3.2 Platform Improvement
- To analyze usage patterns and improve our services
- To develop new features and functionality
- To conduct research and development for AI improvements

3.3 Communication
- To send you service-related notifications
- To provide customer support and respond to inquiries
- To share important updates about our platform

3.4 Security
- To detect and prevent fraudulent activities
- To protect the security and integrity of our platform
- To comply with legal obligations

4. Data Sharing and Disclosure

4.1 Social Media Platforms
- We share content with connected social media platforms only when you explicitly authorize posting
- Platform authentication is handled through official OAuth methods

4.2 Service Providers
- Payment processors for billing transactions
- Cloud infrastructure providers for data storage
- Analytics services for platform performance monitoring

4.3 Legal Requirements
- We may disclose information if required by law or to protect our rights
- In response to legal processes or government requests
- To protect the safety of our users or the public

5. Data Security

We implement industry-standard security measures including:
- End-to-end encryption for data transmission
- Secure storage with encryption at rest
- Regular security audits and penetration testing
- Access controls and authentication systems
- Data backup and recovery procedures

6. Data Retention

We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce our agreements

You can request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your information
- Request data portability
- Withdraw consent where processing is based on consent

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

11. Cookie Policy

We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and take appropriate measures to address the situation.

14. Compliance

We comply with applicable data protection laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other regional data protection regulations

This Privacy Policy is part of our commitment to transparency and user privacy. By using ReelsRamp, you acknowledge that you have read and understood this policy.